AGA/EEI Customer Service Conference & Exposition 

Please note new date sequence for the 2012 Customer Service Conference.  The conference will begin on Monday night rather than Sunday night and will end on Thursday at noon rather than Wednesday at noon.  This change was made to accommodate member requests.

2012 Conference Theme will be Customer Engagement and Customer Experience

This year's conference also features a half day of low income / energy assistance session programming Monday afternoon PLUS a half day of Energy Efficiency session programming Thursday.  These themes are also woven throughout the conference.  Commercial and Industrial Account Management is also a growing theme at the conference.  Please plan to attend the entire conference.  Refer to the agenda for details.