Uncollectibles Workshop (Sep. 2010)

 

The Uncollectibles Workshop is the industry's premiere event for credit and collections managers to learn new techniques for collections and network with industry peers to enhance industry-wide collections capabilities.
 
This workshop is only $200 for gas and electric utility attendees.  Industry partners must sponsor to attend.  Sponsorship is $1,000.
 
A draft agenda will be available shortly.
 
Workshop Topics:

• Identity Issues and Customer Privacy
• Win-Win Collections
• Collections Panel
• Turning Dormant Accounts into Paying Accounts
• Payment Assistance Outreach
• Customer Segmentation
• Electronic Billing and Payment
• Transacting with Customers through e-Channel