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The AGA/EEI Customer Service Conference and Exposition is the premiere utility industry customer service conference. Utility professionals from all levels, vice president through analyst, will be present to learn and share new ideas. The general sessions include broad ranging topics on improving customer service throughout your organization. The breakout sessions in the following tracks: Call Center, Billing and Payment Processing, Credit and Collections, Meter Reading/Field Service/Revenue Protection, and Commercial and Industrial Account Management all give attendees an opportunity to hear best practices and share their successes as well. The expo hall will include over 50 of the industry’s finest partners. Don’t miss this unique opportunity to network with your peers.
Registration Guidelines:Registration on this web site is for AGA/EEI utility members and muni-co-op utility employees only. Service providers to the utility industry must either exhibit or sponsor to attend this event. Please contact Gail Croom at EEI 202-508-5548 or gcroom@eei.org for exhibit/sponsorship opportunities.