C
URRENT ISSUE: May 2011
Fueling America
BY S. LAWRENCE PAULSON— From creating jobs to improving the quality of life in the communities they serve, natural gas utilities help America prosper.
Inside This Issue:
President’s Message: Your Friendly Neighborhood Natural Gas Utility
America’s utilities make giving back to their communities a full-time effort.
To Be the Best: A Rewarding Customer Experience
Implementing a new customer information system? PSE&G shares the secrets to its award-winning process.
Facts on Gas