CURRENT ISSUE: APRIL 2012
Engaging Consumers
BY ROY BARNES—Purposeful, well-designed customer experiences can result in many rewards. Here’s how to ensure your company is truly delivering.
Inside This Issue:
President’s Message: Time for the Truth
It’s time the nation engaged in an honest dialogue about natural gas production.
Ask AGA: Clearing the Air
When the emotional and misleading claims about shale gas production are studied rationally, the benefits of natural gas become clear.
Facts on Gas