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 American Gas Magazine April 2012 


Engaging Consumers

BY ROY BARNES—Purposeful, well-designed customer experiences can result in many rewards. Here’s how to ensure your company is truly delivering.

Inside This Issue:

President’s Message: Time for the Truth

It’s time the nation engaged in an honest dialogue about natural gas production.

Ask AGA: Clearing the Air

When the emotional and misleading claims about shale gas production are studied rationally, the benefits of natural gas become clear.

Facts on Gas


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