Skip Navigation Links
February 2014
March 2014
April 2014
May 2014
June 2014
July 2014
August/September 2014
October 2014

 American Gas Magazine April 2014  

Current Issue: April 2014
  • Special Focus: Customer Service

    The J.D. Power Mystique —How working for high rankings helps utilities provide better service to customers.
  • Fieldwork: State of the Art—How technology is helping mobile workers serve customers better. Plus: new technologies for managing the field.

    Inside This Issue:

President’s Message: Giving Customers Comfort and Control—There is a great deal that can be done at the local level to extend the benefits of natural gas to all consumers. Utilities are delivering that message.

Burner Tips: Social Media—As utilities consolidate social channels and integrate channels into long-term strategies, the industry has reached a much-needed plateau.

Headway: This Is Not Your Grandfather’s Natural Gas Operations—While gas pipeline operations remain critical, we must now be prepared to address challenges never imagined before. Here’s how AGA is helping. 


Join the Energy Conversation