Nearly half of low-income families use natural gas to heat their homes, and they benefit from assistance offered to them by many natural gas utilities in the form of:
- Bill payment assistance
- Free home energy audits and low-cost or no-cost equipment replacement
- Weatherization assistance – a service provided by 74 percent of natural gas efficiency programs and by the federal Weatherization Assistance Program
Many utilities partner with community action agencies to streamline program administration, reach more customers in need, and leverage Federal LIHEAP and DOE Weatherization Assistance Program funds.