Awareness of the energy economy has steadily grown beyond the purview of business and public policy. Economic and environmental concerns have become increasingly important drivers of consumer decisions about energy. With this has come heightened attention to the potential for energy efficiency to moderate consumer cost increases, reduce greenhouse gas emissions and enhance energy security. For natural gas utilities, investing in energy efficiency programs presents an opportunity to achieve these objectives and benefit the communities they serve.
Local natural gas utilities deliver energy to many types of customers situated in homes, local businesses, and even power plants, vehicle fleets, and industrial manufacturing facilities. All are among the end users of natural gas in the United States. The commercial sector as a consuming category is broad and diverse, representing many parts of the nation’s energy economy.