CS WEEK Conference (formerly AGA/EEI Customer Service Conference)
May 18, 2020 - May 22, 2020
Fort Worth Convention Center
1201 Houston St
Fort Worth, TX 76102
CS Week is the premier annual educational and customer service conference serving utility professionals across North American and around the world. CS Week has partnered with the American Gas Association and Edison Electric Institute since 2015. CS Week provides learning and networking opportunities in support of the utility customer experience lifecycle: Analytics, Billing & Payments, Contact Center, Credit & Collections, Digital Customer Engagement, Field Services, and Strategies & Management.