CS WEEK Conference 45 (formerly AGA/EEI Customer Service Conference)
August 17, 2021 - August 19, 2021
Tampa Convention Center
333 S Franklin St.
Tampa, FL 33602
CS Week 2021 will be a live, in-person conference experience featuring Conference 45 with its General Sessions, Workshops, Expanding Excellence Awards and Exhibit Hall; Executive Summit, Key Account Forum, CS Week Research’s Benchmark Roundtable, LeadNext, Smart Energy Water’s Synergy Group and Women in Utilities Sunrise Event.
CS Week provides learning and networking opportunities in support of the utility customer experience lifecycle: Analytics, Billing & Payments, Contact Center, Credit & Collections, Digital Customer Engagement, Field Services, and Strategies & Management.
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