National Campaign Launched to Help Protect Customers from Utility Scammers

News Release
 

National Campaign Launched to Help Protect Customers from Utility Scammers

Washington, DC—On Nov. 14-18, the American Gas Association, in coordination with a number of natural gas utilities and industry trade associations, will launch an inaugural campaign, titled “Utilities United Against Scams.” This collaborative effort is geared toward promoting awareness and prevention of the increasing number of scamming incidents targeting utility customers across North America. As a result of this effort, the third Wednesday in November every year will be designated as Utilities United Against Scams Day.  

“Our core value and top priority is, and always will be, safety,” said Dave McCurdy, AGA President and CEO. The protection of our customers is our obligation and shared responsibility. AGA and its member companies are committed to promoting awareness of the increasingly sophisticated and complex nature of utility scams across the nation, ultimately helping to protect customers from this fraudulent activity.”

This national campaign aims to address the wide-range of utility scams including telephone, mail, email, door-to-door and other scams that involve criminals posing as utility company representatives and demanding immediate payment or personal information from customers. AGA member companies across the nation will continue to work alongside law enforcement, industry stakeholders and political leaders at the local and national level to denounce these disruptive scams.

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The American Gas Association, founded in 1918, represents more than 200 local energy companies that deliver clean natural gas throughout the United States. There are more than 72 million residential, commercial and industrial natural gas customers in the U.S., of which 95 percent — just under 69 million customers — receive their gas from AGA members. Today, natural gas meets more than one-fourth of the United States' energy needs. 

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