Driving Education Forward
Students at Lewis and Clark Community College will now have access to a valuable hands-on training tool, thanks to a…
American Gas Magazine
Breaking Down Barriers
Effective communication is essential—especially when providing critical services like natural gas maintenance. However, for Columbia Gas of Ohio technicians, a…
Once a Firefighter
As he was leaving a meter change job, Larin Trenary, a Spire service technician based in Monett, Missouri, noticed the smoke…
A Winning Formula
A few years ago, Christopher Sighinolfi’s conversations with investors had a “terminal value” tone, centered around the perception that natural…
Field Goals
When field services and customer service come together successfully, there’s no telling what might happen. For Citizens Energy Group, a…
At the Heart
Natural gas utilities celebrating more than 100 years in business have this in common: a commitment to customer needs that…
Bridging the Gap
Oklahoma Natural Gas believes empowered teams create better customer experiences. That’s why the company developed a ride-along program in which…
Making a Difference: Near Miss
As he was driving down Highway 501 on the way back to Florence from a job in Myrtle Beach, South…
Show, Not Tell
It’s official: Amy Kaszuba of Manahawkin, New Jersey, is this year’s winner of the New Jersey Natural Gas “Don’t Hog…
More Than a Number
It’s a noteworthy display of dedication to workplace safety: Berkshire Gas Company, Connecticut Natural Gas and Southern Connecticut Gas—all subsidiaries…
Making a Difference: Building Up Other Women
Tammy Kato is making a difference, one nail at a time. As operator qualification program manager at Hawaiʻi Gas, Kato…
Laying the Groundwork
As the new president of the National Association of Regulatory Utility Commissioners, Tricia Pridemore is keeping it simple: Natural gas…