Learning From Leaders: Michele Harradence
In the newest edition of Learning From Leaders, Enbridge Gas President Michele Harradence talks about the impact that natural gas utilities have in their communities.
“You’ll often hear us refer to ourselves in this business as being in service to communities as service companies … Being part of the community, being in support of the community, is so important to us.”
Beyond infrastructure, the true impact of a natural gas utility is felt through its people. From frontline workers restoring service during extreme weather to employees volunteering their time locally, utility teams are deeply embedded in the communities they serve.
For Harradence and Enbridge, this connection builds trust and pride. Employees don’t just work in these areas – they live there, raise their families there, and are personally invested in keeping their neighbors safe and supported. Whether it’s ensuring energy is there when temperatures drop or supporting local initiatives, utilities play a steady, often unseen role in enabling quality of life.