August/September 2017: American Gas Magazine

Cover Story: The Next Big Market
By tailoring small and midsize business energy efficiency programs to local needs, experience and expectations, utilities can start to build new and highly successful partnerships.

Inside This Issue:

President’s Message: The New Pioneers
Revolutions in natural gas transportation are helping utilities forge the nation’s path to a cleaner, brighter future.

NGVs: The Time Is Now
As the Volkswagen settlement invests $2.7 billion to replace diesel with alternative-fuel vehicles, it opens up a remarkable, once-in-a-decade opportunity for natural gas.

BURNER TIPS: Billing and Payments
Customers expect on-demand convenience in every facet of their lives—and that includes bill payment, says Jim Lester of Fiserv.

Making a Difference
A NW Natural employee has a secret identity: award-winning children’s book author.